Open the advisor from the queue (search by name, email, or slug). The next status change is the main button on the Next step card; the rest are under Other actions.
| Button | From | What happens |
|---|---|---|
| Approve | Review | "You're approved" email; their dashboard switches to setup |
| Decline | Review or Setup | Polite decline email |
| Set live | Final check | Profile goes public; "You're live" email |
| Pause | Live | Hidden from the site right away. No email. |
| Restore | Paused | Public again; "You're live" email again |
| Reopen application | Declined | Back to review. No email. |
Every change asks you to confirm and shows the email that will go out. The change, the email, and whether it was delivered all appear in the timeline.
When a button is disabled
The reason is shown next to it, for example "Finish the review checklist first (1 left)" or "Add their booking link first." The console won't let a step be skipped.
If you made the wrong change
Use the matching button to go back (Restore after Pause, Reopen application after Decline). If an email went out by mistake, tell the advisor yourself.
See The advisor lifecycle for what each stage means.